Waste Water Heat Recovery for Showers
Restocking, Claims and Returns
Making a claim or arranging a return
Please ensure that you are aware of the relevant details in our Returns Policy (view here) for restocking, making a claim for faults, or returning goods to us. Please complete the claims form below.
Before completing the form, please note the following…
- For fault claims please have photos and/or video to show the fault occurring, along with any damage that may form part of the claim. Video is preferred, and multiple video/image downloads can be submitted. Please ensure that the area of issue is shown clearly and in focus.
- For unused restocking returns, we will request images of the boxed product to allow us to ensure no damage is sustained during transportation back to us.
An upload facility will appear when you select the claim type within the form. Providing this information will help us to process your claim quickly.
Upon receipt of this completed form, we will process your claim and contact you as required.
Restocking, Claims and Returns Form
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